Technology Support

Provide technical help to non-IT computer users (via phone, email, text, etc.).
Help users remotely or onsite, as needed.
Handle all aspects of computing needs to ensure your business computing needs are operational.
Analyze, troubleshoot and evaluate computer network problems.
Solve IT problems promptly.
Provide managers/owners with areas that appear most challenging for employees
Excellent problem-solving skills.
Diagnose hardware or software faults either in person, remotely or over the phone
Integrate technical support with system administration to ensure a strong operating network.
Project management for all of your IT needs

Making it all make sense.